Support Consultant

Stillingsbeskrivelse

 

ADRA SOFTWARE AS

Trintech Inc. is the leading provider of financial solutions for the record-to-report process cycle. Customers use our products to gain greater stability and control over their critical record-to-report financial processes, leading to better overall business performance. Over 3000 organisations across many verticals including retail, manufacturing, financial, and service industries across more than 100 countries utilise Trintech solutions, including half of the Fortune 50 and the FTSE 100. Each is realising the benefits of the company's configurable and highly scalable solutions every day to: ensure the accuracy and integrity of financial data; identify and reduce transaction risk; optimise employee efficiency, improve the quality and timeliness of disclosure management and strengthen internal controls to support compliance.

Trintech Inc. acquired Adra Software in November 2017, a leading provider of financial close and reconciliation software for the European marketplace with headquarters in Oslo. With this acquisition, Trintech broadens its portfolio of best-in-class financial solutions to better meet the needs of its existing and prospective customers across the globe.

Trintech is growing our European presence and at the moment we are looking for a Support Consultant for our Adra Software product line in Oslo.

As a support consultant you will assist our clients with support and advisory on existing software solutions, you will also guide them on upgrades and new features. You will mainly work from our offices in Oslo centrum, but also be operational at our client’s locations when needed. An important part of the role is running courses / workshops for clients and other colleagues in Trintech. We have approximately 3000 clients, and can promise you exciting working days with a variety of challenges.

Who you are?

  • A graduate or you have a couple years of exeperience with customer support, sales or technical support
  • You work independently, have a responsible approach to your assignments and you are willing to walk the extra mile to keep our clients satisfied
  • You are able to prioritise tasks and manage your time well
  • You have excellent communication skills, written and oral, in at least one scandinavian language in addition to English
  • Last but not least, you enjoy interacting with clients and get motivated by finding good solutions to both more and less complex software issues

A financial background would be considered as a plus, since we are providing financial software. We are a nice group of people, having a great time together at work – we hope you want to join us and contribute to our further growth!

Why you should work for us?

At Trintech you will become part of an exciting, profitable growth company, with great career development possibilities for the right candidate. At the moment we are running huge improvement projects related to the way we work with our clients and how we want our client experience to be. You will get the chance to be highly involved in this journey. We will invest in your professional development and follow you with an individual competence and career plan. In other words; this will be a great career opener where you will get valuable experience and have fun on the way.

Kontaktpersoner

Vedrana Dzonlez
Telefonnummer: 90858362

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