Aker BioMarine is a leading biotechnology company developing krill-derived products for consumer health and wellness, and animal nutrition. We have a strong position in the industry and we believe in a world where everyone has access to quality nutrition and good health without compromising the planet. We are looking for more people like us, who believe they can make a difference in the world. We are 340 employees globally, with more than 25 nationalities, spread across all time zones and most continents.
We believe an effective IT operation is a critical component of maintaining our competitive edge and focus on innovation. We are now looking for a IT Operations Manager to strengthen our team and processes. The main purpose of the role is to be the on-site IT-resource, to provide user support and troubleshoot ICT problems and issues. The objective is to enable users to maximize their productivity through efficient use of ICT equipment and software applications. This will require handling the day-to-day coordination of all vendors and suppliers, across our global business operations.
What you can expect from working in Aker BioMarine
You can expect hard work, a lot of fun and to be challenged every day. In return we promise you will be part of an exciting journey. If you show initiative and desire for more responsibility, we will give it to you and support you along the way. We strongly believe that our team of people want to do their best. All in the spirit of being the leading company in our industry and always striving to raise the bar.
- Identify and diagnose issues and problems
- Support problem identification and resolvement
- Categorize and record reported queries and provide solutions
- Assist in root cause analysis
- Escalate unresolved problems to higher levels of support
- Advise users on appropriate course of action
- Provide training to the users
- Provide input to KPIs
- Follow up and coordinate global vendors
- Excellent English skills
- University/College degree within IT/ICT
- Graduate/1-2 years relevant experience
- Positive attitude with good collaboration and relationship skills
- Proactiveness in helping others
- Dynamic and flexible in addressing issues (no task is too small)
- Ability to interact in a global environment
Together, we form an international, high performing, diverse and fun work environment. Working with us means you appreciate diversity, are highly skilled within your field and can cope with unexpected situations. You enjoy a fast pace, tolerate quick decisions and continuously ongoing changes. You are a true team player who chips in when the situation requires so.
We are looking for a person motivated by taking ownership and who have a passion for helping others. You will be given a lot of responsibility and will have a central role in improving our processes at our new IT Operations Department. You are structured, self-driven, solution oriented and love solving problems. Your mantra is that there are no stupid questions and you always strive to give good answers. You have the ability to understand the consequences of various proposed alternatives, while being able to identify the most effective solutions. You will get the rare chance of being involved in building our department, and will take part in an exciting new journey.
Does this sound like you? Then we are looking forward to read more about your motivation in your application letter. Please send us both application letter and resume in English.
Application deadline We have an ongoing selection which means that we do not have an end-date for the advert and might close the advert when we have proceeded with candidates and do not take more applications under consideration. Therefore, do not wait on sending your application if you are interested in this position.
Aker BioMarine develops krill-based bioactive ingredients for use in the nutraceutical, aquaculture and animal feed market. Its fully traceable value chain stretches from sustainable krill harvesting operations in Antarctica through the logistics hub in Montevideo to its state-of-the-art factory in Houston and all the way to its customers around the world. Aker BioMarine is a subsidiary of Aker ASA.
Hvem er Academic Work?
Vi i Academic Work jobber med å finne karrieremuligheter til young professionals – personer som er i starten av sin karriere eller ønsker å bytte karrierevei. Young professionals er vår nisje, vårt ekspertområde og en målgruppe vi tror sterkt på. Vi er et internasjonalt selskap med 20 års erfaring. Hittil har vi hjulpet 120.000 personer i jobb, og bare i Norge tilbyr vi over 1.200 karrieremuligheter i året.